Seminárna práca: Assertiveness in business
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What is assertiveness?
Assertiveness is a particular mode of communication.
Dorland's Medical Dictionary defines assertiveness as:
a form of behavior characterized by a confident declaration or affirmation of a statement without need of proof; this affirms the person's rights or point of view without either aggressively threatening the rights of another or submissively permitting another to ignore or deny one's rights or point of view.
Assertiveness is a particular mode of communication.
Dorland's Medical Dictionary defines assertiveness as:
a form of behavior characterized by a confident declaration or affirmation of a statement without need of proof; this affirms the person's rights or point of view without either aggressively threatening the rights of another or submissively permitting another to ignore or deny one's rights or point of view.